Ordering

  1. Can I cancel my order after it has been placed? Unfortunately, we are unable to cancel orders once they have been placed, as our system processes them quickly. If you wish to cancel, please contact our customer support team at [email protected] as soon as possible, and we will try to assist you.

  2. Can I change my shipping address after placing an order? If you need to change your shipping address, please contact us immediately at [email protected]. We will make every effort to accommodate your request before the order is shipped.

Shipping

  1. Do you offer expedited shipping? Yes, we offer expedited shipping options. The costs and delivery times will vary depending on your location. You can select your preferred shipping method during checkout.

  2. Can I ship to a PO Box? Yes, we do ship to PO Boxes, but please note that some shipping carriers may not offer this service. If there are any issues with shipping to a PO Box, we will notify you promptly.

Return & Refund

  1. Can I exchange an item? We do not offer direct exchanges. However, if you are not satisfied with your purchase, you can return the item for a full refund within 30 days. If you’d like a different size or product, you can place a new order after receiving your refund.

  2. How do I return an item? To return an item, please email our customer support team at [email protected] with your order details. We will provide you with instructions on how to return your item. Remember, items must be returned in their original condition, unworn, and with all tags attached.

Cancellation

  1. Can I cancel my order after it has been shipped? Once an order has been shipped, we are unable to cancel it. If you decide you no longer want the item, you may return it after receiving your package. Please refer to our return policy for further details.

Payment

  1. Do you accept PayPal? Currently, we only accept Visa and MasterCard. However, we are exploring the possibility of adding PayPal as a payment option in the future. Stay tuned for updates.

  2. Will I be charged sales tax? Sales tax is applicable in certain regions depending on the shipping address. The applicable tax will be calculated during checkout based on your location.

We hope this FAQ section has answered all your questions. If you have any further inquiries, feel free to reach out to us at [email protected]. We’re here to help!